![]() ![]() We don’t hold orders unnecessarily and if your order is urgent, please email us so we can add extra thermal packaging if required.Įach order will receive tracking notifications so you can make sure you're home to collect it. This hot weather could be at our end or your end so please don’t assume if it is cold at the destination, we will definitely send it immediately (particularly in summer). floods/fires) we will hold your order until such time we believe it can be safely shipped to you. In hot or extreme weather conditions (eg. Please see full current information about shipping on our Shipping information page. Freeze Dried Orders and some local orders will be despatched Monday through Thursday. Orders will generally only be dispatched Monday through Wednesday to avoid any risk of your package sitting in the depot over the weekend. We only use Express courier services which are mostly overnight but may take longer. Icepacks are recommended for chocolate orders to ensure your order arrives in excellent condition. We package all chocolate orders in specially made thermal boxes with bubble wrap. Our Goal is to get our chocolates to you Not Melted and Not Broken and we are really good at it with 17+ years of experience behind us. ![]()
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